Freephone:   +88-02-8857383
Wave Consortium Ltd.Wave Consortium Ltd.Wave Consortium Ltd.
  
BPO
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Wave Consortium Ltd has proven to be one of the best service provider I have ever worked with. They captured my concepts and ideas, and realized them in practical method and most logical manner. Once again, I am very pleased to be associated with Savitr, and they are highly recommended.
   Mr. Golam Kibria
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Why outsource from us?

WCL'S vision is to surpass our client's expectations by delivering international standard Tele-services at your doorstep. Our capabilities are complemented by seasoned leaderships and professional staff with international background dedicated to training; data management and transfer; dialer management; software development and support; telecommunications; and network operations.

Inbound Solutions
  • Financial Services.
  • Inquiries Handling.
  • Help Desk and Customer Service Lines.
  • Sales Acquisition.
  • Account Activation.
  • Payment and Authorization.
  • Reservation and Complaint Handling.
  • Information Lines and Crisis Lines.
  • Direct Response Television and Order-taking.
  • Overflow and Mail Order Programs.
Outbound Solutions
  • Customer Satisfaction and Brand Loyalty Survey.
  • Order/Sales Verification, Welcome Call Programs and Tele-collection..
  • Announcements, Advisory, Up-selling and Cross-selling..
  • Payment Reminders and Call Collection.
  • Customer Win-Back and Publishing-Subscriber Reactivation.
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